Customer Reviews and Testimonials | CyberPowerPC

Customer Rating

7/16/2026 4:23:25 AM

The system has not arrived yet. UPS ground across the country seems to be slow, and I was told it was delayed by weather. Unfortunately my expectations were for it to be faster. Maybe consider lowering expectations for west coast to east coast ground shipping. "It's faster than walking, but not by much." Carlo was excellent in responding and explaining build questions. The website needs a little work. I did pass onto Carlo that the EDIT button in the cart was not updating the customized system in the cart. It would record the change, but not add the change to the cart. You might also add a "Zero" or "From the Ground Up" complete build system, that is, not have a start system to re-piece together. I would also add surge protection options as some of us are recovering from electrical storms. Please don't offer lower end options for these products, only serious options with explanations on why one level is better than another. You are a serious company, so keep projecting that image. Manufactures would love to supply background. One more.... This is my 2nd Cyberpowerpc system . Since the first system was hit by lightning, Microsoft does allow a re-licensing to another motherboard, per the AI information I have from Microsoft . There is not a way to recapture that license for the new motherboard on your website. And finally, for those of us who take the time to offer suggestions, put our name into a monthly or quarterly drawing. I could use better surge protection, or a nicer monitor.

CPU: AMD Ryzen™ 9 Processor 9900X 12-core/24-thread 4.4GHz [Turbo 5.6GHz] 76MB Cache AM5

GPU: PNY GeForce RTX™ 5070 Ti Triple Fan 16GB Video Card (DLSS 4.0) [AI-Powered Graphics]

MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (KLEVV BOLT V [GRAY])

Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P

Battlefield 2042: 165 @ 1080P / 125 @ 1440P

Battlefield 6: 145 @ 1080P / 110 @ 1440P

Customer Rating

7/16/2026 4:11:00 AM

Steve was amazing on sales support. He responded right away and got most of my concerns taken care of. Once I received the PC, started having issues like bad gpu. Went through support ( btw still waiting for an answer...it's been a few days with no response, trying to get the issue resolved. The tech support/ warranty department needs attention. Also warranty RMA claims should be covered completely free including shipping the part out. Had I known about the poor customer service, I would of purchased my pc through microcenter.

CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5

GPU: XFX Swift AMD Radeon RX 9070 XT Triple Fan Gaming Edition 16GB GDDR6 Video Card [WHITE]

MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (KLEVV BOLT V [GRAY])

Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P

Battlefield 2042: 300 @ 1080P / 180 @ 1440P

Battlefield 6: 220 @ 1080P / 105 @ 1440P

Customer Rating

7/16/2026 4:08:49 AM

Steve was amazing on sales support. He responded right away and got most of my concerns taken care of. Once I received the PC, started having issues like bad gpu. Went through support ( btw still waiting for an answer...it's been a few days with no response, trying to get the issue resolved. The tech support/ warranty department needs attention. Also warranty RMA claims should be covered completely free including shipping the part out. Had I known about the poor customer service, I would of purchased my pc through microcenter.

Customer Rating

7/15/2026 11:48:00 PM

So far everything is working together. The AIO is making a gurgling noise at the CPU. But I will chalk that up to a few bubbles in the system. Overall very satisfied.

CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI]

GPU: AMD Radeon™ RX 9060 XT 16GB Video Card(Single Card)

MEMORY: 32GB (32GBx1) DDR5/6000MHz Dual Channel Memory(Team T-FORCE DELTA RGB [WHITE])

Halo Infinite Multiplayer: 170 @ 1080P / 120 @ 1440P

Battlefield 2042: 110 @ 1080P / 80 @ 1440P

Battlefield 6: 115 @ 1080P / 60 @ 1440P

Customer Rating

7/15/2026 11:39:36 AM

Very happy with my product, the shipping, and overall experience. Would recommend Cyberpowerpc for anyone wanting a built pc!

CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5

GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Single Card)

MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (KLEVV BOLT V [GRAY])

Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P

Battlefield 2042: 240 @ 1080P / 165 @ 1440P

Battlefield 6: 230 @ 1080P / 110 @ 1440P

Customer Rating

7/15/2026 12:52:25 AM

All shopping done online -- no interfacing w/sales rep.

CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5

GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD(Single Card)

MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (KLEVV BOLT V [GRAY])

Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P

Battlefield 2042: 300 @ 1080P / 180 @ 1440P

Battlefield 6: 220 @ 1080P / 105 @ 1440P

Customer Rating

7/14/2026 9:36:21 AM

Very happy with purchase fast shipping even to Alaska!

CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI] (Included)

GPU: GeForce RTX™ 5060 8GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Included)

MEMORY: 16GB DDR5 RAM (Included)

Halo Infinite Multiplayer: 150 @ 1080P / 100 @ 1440P

Battlefield 2042: 125 @ 1080P / 85 @ 1440P

Battlefield 6: 125 @ 1080P / 40 @ 1440P

Customer Rating

7/14/2026 6:53:37 AM

Paying for expedited shipping and it being delayed is not ideal.

CPU: Intel® Core™ Processor i5-14600KF 6P/12 + 8E 3.50GHz [Turbo 5.3GHz] 24MB Cache LGA1700 [w/o Integrated Graphic] (Included)

GPU: AMD Radeon™ RX 6700 10GB GDDR6 Video Card (Included)

MEMORY: 16GB DDR4 RAM (Included)

Halo Infinite Multiplayer: 130 @ 1080P / 80 @ 1440P

Battlefield 2042: 115 @ 1080P / 70 @ 1440P

Battlefield 6: 130 @ 1080P / 45 @ 1440P

Customer Rating

7/14/2026 1:06:57 AM

Great honey fire best purchase easy set up builds clean

CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5

GPU: GIGABYTE GeForce RTX™ 5070 Ti WINDFORCE OC SFF 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]

MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory(Team T-FORCE DELTA RGB [WHITE])

Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P

Battlefield 2042: 240 @ 1080P / 165 @ 1440P

Battlefield 6: 230 @ 1080P / 110 @ 1440P

Customer Rating

7/13/2026 12:24:05 PM

Very easy!! Thank you all i do look forward to buying from your company!!

CPU: AMD Ryzen™ 9 Processor 9900X 12-core/24-thread 4.4GHz [Turbo 5.6GHz] 76MB Cache AM5 (Included)

GPU: AMD Radeon™ RX 9060 XT 16GB Video Card (Included)

MEMORY: 32GB DDR5 RAM (Included)

Halo Infinite Multiplayer: 170 @ 1080P / 120 @ 1440P

Battlefield 2042: 165 @ 1080P / 100 @ 1440P

Battlefield 6: 145 @ 1080P / 60 @ 1440P

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