Customer Reviews and Testimonials | CyberPowerPC
Customer Rating
11/14/2025 5:58:01 AM
The computer was dead-on-arrival. No signal from the NVIDIA video card. Called tech support and they had me try a number of things with no success. They gave me an RMA number and I sent the computer back for repair after I finally received the mailing label. My experience with the tech support was fine, but they handled my issue as if I had owned the computer for years. I had literally just taken it out of the box and it didn't work. Not only that, the door of the case does not open smoothly and there is a scratch on the front of the case. I think this should have been handled more like a sale issue rather than a tech support issue and a replacement PC should have been mailed that day. What I got instead was an estimated 7-14 day turn-around for the repair of my broken PC. I didn't buy a broken PC, I bought a functional one. It's for my daughter's 18th birthday who is recovering from a terrible experience with an Alienware that broke long before it should have. She will not have this Cyberpower in time for her birthday at this point. Again, I believe this should have been handled as a sales issue with a very fast customer-oriented response and not part of the slow tech-support process. Feel free to call at 912-223-9076 if you want to discuss.
CPU: Intel® Core™ Ultra 9 Processor 285 8P + 16E 2.5GHz [Turbo 5.5GHz] 36MB Cache LGA1851
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Performance Memory by Major Brands)
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
Battlefield 2042: 280 @ 1080P / 140 @ 1440P
Battlefield 6: 160 @ 1080P / 110 @ 1440P
Customer Rating
11/13/2025 2:25:44 PM
Great computer for the price. I’ve purchased a computer from your company on the past and it’s always easy to order, the website is very informative and the shipping was fast.
CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI] (Included)
GPU: AMD Radeon™ RX 9060 XT 16GB Video Card (Included)
MEMORY: 32GB DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 170 @ 1080P / 120 @ 1440P
Battlefield 2042: 130 @ 1080P / 100 @ 1440P
Battlefield 6: 130 @ 1080P / 60 @ 1440P
Customer Rating
11/13/2025 2:15:44 PM
I had such a great experience purchasing my Pc build through you guys. Thanks again my computer is asssome.
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [WHITE])
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
Borderlands 4: 110 @ 1080P / 50 @ 1440P
COD: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
11/13/2025 12:57:34 PM
Fourth PC I have ordered from you. I love how easy it is to pick the options that I want.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: ASRock AMD Radeon™ RX 9070 XT Steel Legend Dark Triple Fan 16GB Video Card
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Performance Memory by Major Brands)
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
Battlefield 2042: 300 @ 1080P / 180 @ 1440P
Battlefield 6: 220 @ 1080P / 105 @ 1440P
Customer Rating
11/13/2025 5:41:06 AM
Building and order my new PC was easy....the only problem was the assembly and shipping time took quite a bit longer than estimated. I guess some components took longer to retain. Once shipped, it arrived quickly. Packaging and setup were a breeze. No problems so far. My second CyberpowerPC PC so far and I'll be back in couple years for my 3rd. Thanks
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GeForce RTX™ 5070 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 48GB (24GBx2) DDR5/7200MHz Dual Channel Memory(Performance Memory by Major Brands)
Halo Infinite Multiplayer: NA @ 1080P / NA @ 1440P
Borderlands 4: NA @ 1080P / NA @ 1440P
COD: Black Ops 6: NA @ 1080P / NA @ 1440P
Customer Rating
11/12/2025 5:11:53 PM
Cyberpower PC is a great place to buy your desktop pc’s as well as your laptops. Over the years, we have purchased 3 desktops pcs as well as 4 laptops. The quality is excellent. We do feel that their tech support is lacking and could be better. I can give a hint to all buyers, if you’re trying to utilize the other fan lighting colors, find the “dynamic lighting” setting in the pc. CyberPower didn’t seem to have this knowledge as well as not knowing how to change the keyboard colors. I feel this would be basic knowledge for them as a company but were not helpful when we went to them for these issues. We have used their repair service by mailing the system to them for the repair and getting the computer back. We will be using this service again in the near future for another laptop repair. All in all, great pc, great shipping, great repairs, but not so great for tech support.
CPU: AMD Ryzen™ 7 Processor 9700X 8-core/16-thread 3.8GHz [Turbo 5.5GHz] 40MB Cache AM5 (Included)
GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
Battlefield 2042: 165 @ 1080P / 120 @ 1440P
Battlefield 6: 140 @ 1080P / 105 @ 1440P
Customer Rating
11/11/2025 8:54:06 AM
this is my 4th purchase. love you guys. dont ever change. great value
CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI] (Included)
GPU: AMD Radeon™ RX 9060 XT 16GB Video Card (Included)
MEMORY: 32GB DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 170 @ 1080P / 120 @ 1440P
Battlefield 2042: 130 @ 1080P / 100 @ 1440P
Battlefield 6: 130 @ 1080P / 60 @ 1440P
Customer Rating
11/11/2025 7:07:43 AM
Everything was pretty good except I had 2 fairly major issues when setting up the pc. First th pc froze on windows first install. Was stuck at 98% for 5 hours. Ended up doing to a hard power off and that fixed it so not too bad. But shortly after when I finally got into the pc it kept restarting every 4 minutes. I thought it was due to something being installed but it went on for 2 days. Had to call in and Joey told me I needed to update the bios. Which I didn’t love doing because I am not super good with computer stuff. I just didn’t think I should have to do that after spending decent money on a PC. Luckily that seems to have fixed the issue.. so far not super impressed because of the issue but the pc does run good.
CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI] (Included)
GPU: GeForce RTX™ 5070 12GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
Battlefield 2042: 130 @ 1080P / 100 @ 1440P
Battlefield 6: 130 @ 1080P / 85 @ 1440P
Customer Rating
11/11/2025 6:05:27 AM
Customer support was very helpful when I ordered i sent to wrong address and they fixed it no problem. It arrived on time and was packaged well. The pc runs flawlessly and I have no complaints
CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI] (Included)
GPU: GeForce RTX™ 5060 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 165 @ 1080P / 115 @ 1440P
Battlefield 2042: 130 @ 1080P / 100 @ 1440P
Battlefield 6: 130 @ 1080P / 50 @ 1440P
Customer Rating
11/11/2025 4:17:59 AM
Got exactly what I asked for again quickly with no fuss. Website is easy to use to put together the system. Thanks!
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: GeForce RTX™ 5090 32GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory(Corsair Vengeance RGB [BLACK])
Halo Infinite Multiplayer: 410 @ 1080P / 345 @ 1440P
Battlefield 2042: 415 @ 1080P / 290 @ 1440P
Battlefield 6: 285 @ 1080P / 220 @ 1440P